Store Policy’s

Shipping Policy

Both of our hair collections are made to order  from the country of origin and shipped to us for quality inspection and packaging. Our Chantilly Collection has a processing time of 7-10 business days. The Venice Collection has a processing time of 10-13 business days. Please factor in the processing time before placing your order. If you have any questions please contact our customer support team before placing the order. We will respond within 3-4 business hours. All orders within the US are shipped via USPS with receipt confirmation. It takes approximately 2-3 business days for orders to be delivered. Orders are shipped once payment is confirmed and cleared. Lace Me Wigs, LLC reserves the right to change the delivery method specified on this website to a comparable method.

*All orders can be checked by logging into your account.*

Refund Policy

All altered products are FINAL and there are no refunds allowed due to hygiene concerns and personalized nature of our product. Please bring any product concerns to Lace Me Wigs, LLC, ¬†within 3 days of receipt. Item cannot be worn or altered in anyway. We strive to make every customer satisfied with their purchase and will go above and beyond to remedy any concerns. Fee’s related to shipping for returns will be paid by the customer.